2011-08-01

Good Customer Service: Dixons

How to get a duplicate receipt from Dixon's

My camera broke and was in warranty so I was able to get it repaired, but they needed proof of purchase. The trouble was I had lost the original receipt moving house so I thought I'd see if I could get a duplicate.

Dixon's were really helpful; a quick call to them identified the store and product code I needed and they put me through to the store. The store found the item and advised that I could go to any Curry's or Dixon's store and they would print a new receipt.

I popped down to the nearest store and it was all taken care of within 10 minutes. Nice work Dixon's.